FAQ - ASSETS

This help page covers some questions you may have when ordering digital assets from the site. Digital assets cover VECTOR PACKS/FONTS/PATTERNS/ICONS. For anything related to GOODS please visit the GOODS FAQ page. 

Click the ‘+’ icon to open the question:

What are your products for?

I have a couple of categories available. There are some custom fonts you can buy but mainly I am focussing on creating vector graphic assets. You can use these assets in various projects depending on the license type you buy. For more information on licenses view the licenses page here.

What is a Vector Pack?

A vector pack is a collection of outlined illustrations, shapes and patterns which are exported as an illustrator file, PNG files and SVG files.

Why do I need a license?

Licenses set the parameters for the usage of the products. For more information on licenses click here.

Can I upgrade my license?

If you have purchased a license and want to upgrade please contact me via the contact form.

Do I need an account?

Guest checkout is available however setting up an account provides further features and continuous access to your purchases in a product library. This is useful in case we decide to update the products, having an account will give you access to all updates on your purchases. You will be prompted to setup an account when you checkout for the first time.

How can I pay for products?

Our current payment options Paypal or Debit/Credit card.

Do you do custom designs?

Please send me a message via the contact form if you are looking to commission work.

Can I modify the vectors?

You can add colour and use the vectors in ways that work for your project.

Can I get a refund?

There are no refunds for products that have been downloaded. If a refund is requested your order will be investigated and access to the products will be revoked. We don’t offer refunds for guest accounts.

Are your products compatible with my hardware/software?

Vector packs are compatible with creative software on both PC’s and Macs and can be used across different devices in different ways.

Do I need to credit you when using the assets?

You don’t have to credit me but I’m always up for seeing what you have created.

Where can I see more of your work?

If your question isn’t answered on this page feel free to contact me here.